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Library Lockdown FAQ

Can I still contact library staff while the libraries are closed?

Yes, we have staff working from home to answer enquiries. You can email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone during normal business hours.

027 558 3133 (Matamata Library)

027 641 9102 (Morrinsville Library)

027 614 8707(Te Aroha Library )


When will the library reopen?

Our libraries will remain closed until the end of the COVID-19 Lockdown. Please check our website and Facebook page for updates. If you have questions about the lockdown or COVID-19 visit


Can I return my library books during the closure?

No, the slots are closed and staff are not available to process and sanitise returned items. Please keep your library items until the library reopens. We have extended the loan period for your books so that you will not receive reminders or overdue fees.


What happens if my books go overdue?

We have extended the loan period for your books so that you will not receive reminders or overdue fees.If you received a notice prior to March 25, please feel free to disregard it. Any matters can be discussed when the libraries re-open.


If free wifi still available outside the library buildings?

The National Library in consultation with Civil Defence, Police and Ministry for Business Innovation and Employment have made the difficult decision to turn off public wifi across all NZ libraries to prevent people gathering outside library buildings. This means free wifi is no longer available outside our libraries until further notice.


What resources can I still access?

We have a range of e-books and online resources for you to try such as:


I didn't get time to join the library before they closed. Can I join the library?

 Yes, you can get a digital membership by completing our library registration form.

Choose digital only membership option when completing the form. We will then send you a membership number which will give you access to our online resources.


I want to access an online resource but I do not know my library card number or PIN

Your PIN can be reset online, or by This email address is being protected from spambots. You need JavaScript enabled to view it.. Your library card number is the barcode number on the back of your card. If you do not have your card, or the number doesn't work, please contact us.


I went to access an online resource, but my account is blocked, what do I do?

Please create a new digital only membership here, (ignore the message stating 'your name is already in use'). ThenThis email address is being protected from spambots. You need JavaScript enabled to view it. and we will e-mail you back a new library card number.


I'm trying to use an online resource but I am having trouble getting it to work. What do I do?

Please contact us using the This email address is being protected from spambots. You need JavaScript enabled to view it.or online form. Include as much detail as possible and a member of our team will contact you to help you.


I have a reserved book that was waiting for me to pick up. What will happen to it?

We will keep the book on reserve for you until we reopen. We will notify you when you are able to pick up your reserve. Alternatively, check our eplatform and if the title is there and available, you could start reading straight away.

You can still reserve a book using our online catalogue, but you will not be able to collect it until our libraries re-open.


Question not answered above? Please contact us and we will respond as soon as we can.


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Updated 27/03/2020

Book Club cancelled

Greetings, o bookly souls – The powers that be have decreed that in the interests of keeping everyone safe from passing viruses, we shan't be having any more book groups or similar gatherings here in the library till further notice. This means, unfortunately that we shan't be holding our scheduled April 3rd meeting. Do remember that you can still visit the library at this stage to choose new books, and there is also the ever-popular e-book option! If you haven't tried this before, you'll need to download the Wheelers E-platform from your App store. Come and talk to us – or phone if you prefer! – and we can help you get this set up. Stay safe and happy – The team at Te Aroha Library

Calling all coders!

codeclubimageWe are aiming to have our Code Club up and running at all branches this year. It will run for one hour a week after school and is aimed at children aged 9-13. You can bring your own devices, or use one of our Chromebooks.

We would like to start these Clubs in Term 2 2020, but are in need of volunteers who can run these clubs (either senior students or adults).

If you are a computer aficionado with a few hours per week to teach others (lessons plans will be provided), we would love to hear from you. Get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it., message us on facebook, or drop in and see us.

Book Group- Eyes on the prize!

Eyes on the prize!

Greetings all,

It sounds like you had a great meeting last Friday, discussing a vast range of celebrity-related tomes. Pavarotti, Wallis Simpson, Graham Norton and even the last woman hanged in Australasia, all had their part to play!

The next get-together is arranged for Friday April 3rd, here at Te Aroha Library at 4pm, and the topic is 'Award-winners'.

You can search for these on our online catalogue by looking to the top left of the home page where you'll see several options: Childrens Book Awards, Ockham winners, etc. Click on one of these, and it'll take you through to a list of winners in different categories, and from there you can check if we have copies in our local libraries.
Another way of searching is to type in 'award winners' in the main search bar, and see what comes up, rather like a literary lucky-dip.

However you choose to pick your book, it's bound to be an interesting meeting!

All the best

The team at Te Aroha Library

Book group is go, for 2-0-2-0!

Hello, readers!

A goodly group of you made it to the first meeting of the year last Friday, to chew the fat over the books you'd been reading over the holidays – and there were some goodies! Sandra Brown's 'Tailspin' was hotly recommended, especially if you like a clever plot with plenty of twists and turns. Lynda LaPlante's 'Tennison' was next on the list, described as 'a great mystery story'.


The next meeting has a topic with a difference. The theme is 'Celebrity' – so you can read a novel about, for example, someone struggling with fame, or you can grab a biography of a well-known person (check out our 'Walk a Mile in Their Shoes' biography display for some great ideas), or read a book written by a celebrity – Graham Norton, perhaps, or Miranda Hart? And if that all just seems too hard, come and see us at the desk, and we'll find something that fits the bill!

The next meeting will be held on Friday 6th March, 4pm here at Te Aroha Library. Have fun choosing your books – I think this is going to be a really interesting one.


All the best
The Team at Te Aroha Library